Ippon Blog

AI Readiness at Ippon, Part 3: The Road Ahead

Written by Laurie Lay | March 17, 2026

In Parts 1 and 2, we examined the strategy and key findings from Ippon’s 12-week AI Readiness Study. These insights paint a nuanced picture of an organization gaining confidence with AI while still navigating the practical constraints of real-world consulting work. With both the baseline and the findings in hand, we can now look ahead. Part 3 focuses on what comes next: how we turn these learnings into a roadmap for a more AI-ready organization, what strategic opportunities emerged from the study, and how Ippon can strengthen both internal capabilities and client partnerships as AI continues to evolve.

What the Results Mean

The key takeaway from the study is not just that AI works, but that its impact grows with practice. As consultants built habits around AI tools, their returns increased. This isn't just about using a tool; it's about developing a new skill that will help us work faster and think differently about our work. Consultants are not just using AI; they are getting better at knowing where it is effective and how to use AI tools effectively. The initial weeks may have involved experimentation and learning how to formulate prompts and integrate AI into specific workflows. The payoff came after this initial investment of time and effort. This highlights the need for ongoing support beyond initial training and suggests we should plan a follow-up survey to measure the long-term effectiveness of this study.

The study also revealed a strong concentration of tool usage in Conversational AI (59.7%) and Code Assistants (33.5%), indicating a specific pattern of adoption and the types of work in which participants are employing AI. Consultants are primarily using AI to offload time-consuming cognitive tasks that don't necessarily require their core strategic expertise. AI is being used as a "thinking partner" to handle the "first draft" of code, emails, or research. This frees our consultants to focus on higher-level activities such as problem framing, client relationship management, and strategic planning. The high usage for "Code Development & Debugging" (61.6%) and "Content Creation" (35.2%) supports this. This indicates that AI's internal value proposition is not just a time-saver but also a "focus-enhancer," helping consultants consciously delegate routine cognitive tasks to AI to preserve their mental energy for the most critical and creative aspects of their roles.

Another takeaway is that while "lack of opportunity" is the most cited reason for not using AI, it often depends on the nature of the work in a given week. However, client and policy restrictions are tangible barriers that Ippon can actively work to overcome. The fear and uncertainty around AI, especially in regulated environments, are major hurdles. This isn't just a technical issue; it's a trust and policy issue. With this in mind, we see an opportunity to develop a proactive "AI in Regulated Environments" strategy. This could include creating pre-vetted, client-facing documentation on responsible AI practices, data handling policies, and the specific benefits of using AI in their projects.

We can see that while two categories dominate AI usage—conversational AI and code assistants—the presence of more than 15 tools, including specialized ones like Snowflake Cortex and NotebookLM, indicates a small but potentially influential group of "power users." There are pockets of innovation within the company where consultants are experimenting with more niche, high-impact AI tools. These early adopters are likely solving unique problems and could be a source of valuable knowledge for the rest of the organization. Knowing this, we can identify and empower these power users to help inspire wider adoption and unlock new areas of efficiency.

Lastly, most participants reported that AI made their work less frustrating and more focused on high-value tasks. This emotional dimension, reduced friction, and increased flow may be as important as the raw time savings. AI is improving the work experience at Ippon. Reducing frustration and helping people get "unstuck" can lead to higher morale, lower burnout, and increased engagement. This is a powerful cultural benefit that goes beyond simple time savings.

Recommendations: Building on the Momentum

The insights from this baseline study point toward a clear roadmap for continued growth. Most notably, we want to expand enablement and provide targeted training in prompt engineering and advanced AI use cases. Throughout the study, we observed that integrating AI into workflows was often more effective, so we want to provide more opportunities to move from ad hoc usage to embedded AI support within tools such as IDEs, CRMs, and internal platforms. With that in mind, we also plan to address policy barriers by partnering with clients to develop compliant frameworks for safe AI use in regulated environments. And finally, we plan to continue measuring and extend this measurement approach to track evolving adoption, ROI, and sentiment over time. We hope that by establishing these next steps, Ippon can continue to refine its use of AI not just as a set of tools, but as an operating philosophy.

Conclusion

The results of Ippon’s AI readiness study tell a story of meaningful progress. Consultants are already realizing tangible ROI, integrating AI into their craft, and demonstrating curiosity and adaptability. While barriers remain, the trajectory is clear, and Ippon is building the muscle memory for an AI-accelerated organization. Now equipped with a measurable baseline, we will continue to experiment and leverage AI in our daily workflows, so we can confidently say that the gains we see today are likely just the beginning and that Ippon’s first chapter shows readiness is already taking shape.